If something isn't working right, we want to know. Same if something could be better.
Report a bug
The fastest way is the messenger in the bottom-right corner of any Stacklist page. Click it, describe what's happening, and a human on the team gets it.
You can also email [email protected].
What to include
The more detail, the faster we can fix it. A good report has:
What you were trying to do — "I was saving a card from a Shopify product page" is better than "something broke."
What happened instead — the error message, the unexpected behavior, or the specific thing that didn't load.
Where it happened — the web app, the browser extension, a specific browser, the mobile experience.
Steps to reproduce — if you can recreate the issue, walk us through the path.
A screenshot or screen recording — worth a thousand words when something visual is off.
Suggest a feature
If you have an idea rather than a bug, the messenger is still the right place. Tell us what you were trying to do, why it matters, and what would make it better. We read every suggestion and use them to prioritize.
Common issues first
Before writing it up, check if what you're seeing is already covered:
Card didn't save or is missing metadata
Stack isn't appearing on my profile
Password reset and account access
Browser extension not working
What happens after you send
A human on the Stacklist team reads every report. We reply within two business days. If we need more information, we'll ask in the same thread. If it's a bug we can reproduce, we file it, fix it, and let you know when it ships.
For urgent technical issues — a broken account, a site-wide problem, a data concern — email [email protected] directly and we'll prioritize.